Please see the latest advice and our latest travel policies on our coronavirus information page.

We’re giving you more flexibility across our fares so you can travel with peace of mind.

You can change your travel date, with no exchange fee, as many times as you want up to 7 days before your departure. And child tickets bought after 30 July 2021 can be exchanged for free at any point before you travel. We just ask that you pay any difference in fare if your new ticket is more expensive than your original.

You can find out more here.

All trains

Our three travel classes still include all the features and benefits you know and love.

	Standard	Standard Premier	Business Premier
Two pieces of luggage and one item of hand luggage	✔	✔
Free onboard wi-fi	✔	✔	✔
UK and Continental power sockets	✔	✔	✔
USB sockets		✔	✔
Individual reading lights		✔	✔
Buy snacks, drinks and meals on board at Café Métropole	✔
A light meal and drinks served at your seat		✔
Spacious coaches and more comfortable seats		✔	✔
Business Premier ticket gates that close a mere 15 minutes before departure (20 minutes for departures from Amsterdam or Rotterdam)			✔
Three pieces of luggage and one item of hand luggage			✔
A delicious three course meal designed with Raymond Blanc, plus drinks served at your seat			✔
Fully flexible tickets, giving you total freedom to travel when it suits you			✔
Our boarding guarantee			✔
Exclusive Business Premier lounge access with free wi-fi, drinks and snacks, newspapers and magazines			✔

 

Read more about our travel classes >
 

Read more about food onboard for our travel classes >

Fare conditions
 
Each travel class has its own conditions, too. These affect how and when you can change your ticket, and whether or not you can cancel your trip and get a refund.
 
Standard
You can change the date or time of your journey – subject to availability – before the planned departure of your original train, by paying a fee of £30 and any difference in fare. These tickets are non-refundable.

For bookings including a TGV or Thalys train, changes must be made before departure of the first train on each leg of the journey.
 
Standard Premier
You can change the date or time of your journey – subject to availability – before the planned departure of your original train, by paying a fee of £40 and any difference in fare. These tickets are non-refundable.

For bookings including a TGV or Thalys train, changes must be made before departure of the first train on each leg of the journey.
 
Business Premier
You can change the date or time of your journey – subject to availability – free of charge, or request a full refund any time before or up to 60 days after departure - except on Netherlands routes.
Business Premier tickets to Amsterdam or Rotterdam Centraal are flexible up until departure, but you can’t exchange or get a refund after the train’s scheduled departure time.

For bookings including a TGV or Thalys train, changes must be made before departure of the first train on each leg of the journey.
 
Find out more about fares and fees >

Manage a booking here >