How do I spend my Eurostar frequent traveller points? - Eurostar Help Centre

How do I spend my Eurostar frequent traveller points?

You can request rewards directly online by logging onto our dedicated Frequent traveller rewards section on the Eurostar.com website.

In addition, you can claim rewards by contacting our frequent traveller department and remembering to give at least 14 days advance notice, or 3 days advance notice for Eurostar rewards if you are a Eurostar carte blanche member.

Can I use a mixture of Eurostar frequent traveller points and money to pay for a ticket?
Yes you can use a combination of Eurostar frequent traveller points and money to pay for a Eurostar ticket by contacting our frequent traveller department.

Please note:
Points are not convertible into cash and it's not possible to upgrade an existing booking using points.

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