I have yet to hear from Eurostar regarding my recent frequent traveller application. - Eurostar Help Centre

I have yet to hear from Eurostar regarding my recent frequent traveller application.

We aim to process Eurostar Frequent Traveller applications received by e-mail, fax or post within 14 days of receipt. If the application is invalid we will contact you advising why.

If you have been waiting longer than this please contact us and we will investigate the delay.

Applications made online are accepted or declined immediately.

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