Managing your booking, selecting seats and options for getting your tickets
Station locations, how to get there, finding your way around and check in procedures.
Everything you need to know about what you can and can’t take on board with you
General questions about travelling with Eurostar
How to book, special requirements and payment options
Welcome to Club Eurostar
All issue relating to onboard the Eurostar
Information on onward travel and catching connecting services to our non-direct destinations
Need a bit of extra help with your luggage, wheelchair, etc..? We’re here!
Terms and conditions for claiming compensation if your train has been delayed.
Need help with your hotel booking?
If you’d like a copy of your personal data or wish to make a change, you can contact us by completing our online Data Request Form.
Book a ticket
Print my ticket
Change my ticket
Live train updates
Can I change my booking?
Can I cancel and get a refund online?
What is Eurostar's compensation policy in case of delays?
Is there anything I can't take on Eurostar?
Can I get a refund instead of an e-voucher?