How can I use my e-voucher? - Eurostar Help Centre

How can I use my e-voucher?

Simply go to and find the tickets you’d like to book. Then, when you get to the Checkout page, enter your e-voucher code and click Apply.

Having issues? Here are some tips:

- Enter your 9 or 16 character e-voucher code at checkout.
- Your e-voucher code can be found on the e-voucher email we sent you.
- If you have an 8 character e-voucher code, please add a 0 at the beginning of the number when entering it at checkout.
- You can use multiple e-vouchers towards a new booking.
- If the value of your new booking is greater than the value of your e-voucher, you will need to pay the difference.
- Any name can go on your new booking, but must be made by the person named on the e-voucher.
- The currency of your booking needs to be the same as the currency of your e-voucher.
- The expiry date of your e-voucher is the deadline for redeeming it. But you can use your e-voucher to pay for a trip taking place after this date.
- After booking, any remaining value will stay on the e-voucher to be used before its expiry date (this cannot be refunded). You will receive an email to confirm the remaining balance.
- It's not possible to use e-voucher towards the cost of an exchange or upgrade.

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