Eurostar for business - Eurostar Help Centre
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Eurostar for business

How do I check if my company has Eurostar corporate rates before I sign up to Eurostar For Business?

Contact our Trade Team...

Most of my travel is personal and I don't want my company to see the transactions on the Eurostar For Business Account

That’s fine, on the Company registration page select `Create a separate account’...

If I keep my current Eurostar.com account separate for the Eurostar For Business Account will I need two email addresses?

Yes, at registration stage....

Is it possible to have more than 1 administrator in the company to monitor the Eurostar For Business Account?

It’s currently only possible to have one administrator...

What happens to my Club Eurostar account once I have registered to a Eurostar For Business account?

...

Will I have two Loyalty accounts if I sign up to my company's Eurostar For Business account?

Yes...

I already have a Eurostar.com account, how do I convert it to a Eurostar For Business account?

You will be given the option to convert your existing Eurostar.com account or create a separate Eurostar For Business account....

Can I join Eurostar For Business regardless of which country I am based in?

Yes...

What specific information will I be able to see on my Eurostar For Business Account?

...

Can I book other arrangements, as per Eurostar.com directly on my Eurostar For Business account?

Yes, you can book the same options available on our website...

How do I keep track of travel arrangements if I sign up for Eurostar For Business, as my travel agent did this for me?

Once you have registered your business, you will become the administrator for your company's account and have access to all travel arrangements....

If I convert to Eurostar For Business account will some of my Club Eurostar points to go the company?

No, your Club Eurostar account is personal to you and only you will continue to earn points as you travel....

Will I be able to access the Eurostar For Business account on the Eurostar app?

Yes...

Can I invite other team members to my Eurostar for Business portal?

Yes! You can invite other colleagues or team members to your Eurostar for Business account...

How do I keep track of how many team members have signed up to my company’s Eurostar for Business?

When you login your admin profile you will have a list of ‘Joined’ and ‘Invited’ team members....

Some of my orders aren’t appearing in my Eurostar for Business account, how can I view them?

You must ensure that you maintain YOUR email address...

Will I be able to view all team member's booking activity and spend on my Eurostar for Business Account?

Yes...


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