Ticket Conditions

You can find all our ticket conditions on our fares and fees page

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Eurostar Standard:
Your fast and flexible way to travel from city to city in Europe. 

Eurostar Plus:
Choose a little extra, including more space to work or relax and an extra comfy seat for the journey. 

Eurostar Premier:
Our signature Eurostar experience for work trips or pleasure, designed around you. Sit back, relax, unwind and arrive. 

Travelling to and from London

Eurostar Standard

• Exchange with no fee up to 1 hour before departure. You'll need to pay any difference in fare.*

• Refundable up to 7 days pre-departure for €/£25*

• 2 pieces of luggage + 1 small daypack/handbag    

• Buy drinks, meals and snacks on board   

• Free onboard wi-fi 

• UK & EU plug sockets   

• Earn Club Eurostar points 

Eurostar Plus 

• Exchange with no fee up to 1 hour pre-departure. You'll need to pay any difference in fare.*

• Refundable up to 7 days pre-departure for €/£25*

• A delicious light meal and drinks served at your seat 

• 2 pieces of luggage + 1 small daypack/handbag 

• Extra spacious seats 

• Free onboard wi-fi 

• UK & EU plug sockets 

• Free magazines on board 

• Earn Club Eurostar points 

Eurostar Premier

• Exchangeable and refundable with no fee up to 2 days after departure. You'll need to pay any difference in fare.*

• Same-day boarding guarantee 

• Exclusive lounge access in London, Paris and Brussels 

• Priority ticket gates 

• Extra spacious seats 

• At-seat fine dining and drinks served by your dedicated onboard team 

• 3 pieces of luggage + 1 small daypack/handbag 

• Free onboard wi-fi 

• UK + EU plug sockets 

• Free newspapers and magazines 

• Earn Club Eurostar points 

Travelling between France, Belgium, Netherlands and Germany

Eurostar Standard

• Exchange with no fee up to 1 hour before departure. You'll need to pay any difference in fare.*

• Refundable up to 7 days pre-departure for €/£25*

• 2 pieces of luggage + 1 small daypack/handbag  

• Buy drinks, meals and snacks on board 

• Free onboard wi-fi 

• EU plug sockets 

• Earn Club Eurostar points 

 

Eurostar Plus

• Exchange with no fee up to 1 hour pre-departure. You'll need to pay any difference in fare.*

• Refundable up to 7 days pre-departure for €/£25*

• 2 pieces of luggage + 1 small daypack/handbag 

• Extra spacious seats 

• Free onboard wi-fi 

• At-seat EU plug sockets 

• Earn Club Eurostar points 

 

Eurostar Premier

• Exchangeable and refundable with no fee up to 2 days after departure. You'll need to pay any difference in fare.*

• Same-day boarding guarantee 

• Exclusive lounge access in Paris, Brussels, Amsterdam, Rotterdam and Schiphol 

• Extra spacious seats 

• Gourmet meal served at your seat 

• 3 pieces of luggage + 1 small daypack/handbag 

• Free onboard wi-fi 

• Earn Club Eurostar points 

*Eurostar SNAP tickets are non-exchangeable, non-refundable and non-transferable

Read more about our travel classes >
Read more about food onboard for our travel classes >