How do I use Eurostar gift vouchers? - Eurostar Help Centre

How do I use Eurostar gift vouchers?

Paper gift vouchers can only be used on train journeys, not on bookings that include a hotel or car hire.

Paper gift vouchers
To make a booking using a gift voucher, please call 03432 186 186 or come into the ticket office at St Pancras, Ashford or Ebbsfleet International. 

Please note: although we no longer sell paper gift vouchers, we’ll honour those that are still valid. Please send us your vouchers well before you travel. We will then be able to release your booking.

Eurostar e-vouchers
If you have an e-voucher following a delay, you can use it to make a booking at

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