Can I take my pet on Eurostar?
If you're travelling with a registered guide or assistance dog, we'll be happy to welcome them on board with you. Your dog just needs to have been trained by an organisation that's affiliated to or a member of one of the following:
Unfortunately emotional support dogs and other animals aren't allowed to travel on Eurostar.
Where can I take my guide or assistance dog?
Registered guide and assistance dogs are very welcome on these Eurostar routes:
You can board the train at Ashford International but you'll only be able to return to the UK via St Pancras International or Ebbsfleet International. This is because the authorities can only carry out their checks on your dog's documents in London and Ebbsfleet at the moment.
For safety reasons, only four guide or assistance dogs can travel on each Eurostar train. So remember when booking to let us know your dog's travelling too or we may not have room for you both on the train.
Dogs are not allowed to travel on our routes to Lyon, Avignon and Marseille, or our ski train to Bourg-St-Maurice. This includes registered assistance dogs, guide dogs and emotional support dogs.
What documents will I need?
You'll need to show specific documents when leaving or entering the UK with your guide or assistance dog. If you don't have these, your dog may have to be put in quarantine. It's entirely up to you to make sure that you have all the necessary paperwork with you.
For more information, please contact DEFRA (Department for Environment, Food and Rural Affairs):
Tel: +44 (0)870 241 1710 (Monday to Friday, 8am-6pm UK time, closed on bank holidays)
Fax: +44 (0)1245 458749
How do I book?
It's important that you book a ticket in advance for both you and your guide or assistance dog. There is no charge for your dog's ticket.
Don't forget to mention your dog when booking or we may not have space for you both on board.
You can book your journey in our stations or by calling us on +44 (0)3448 224 777
Can I travel with a two-legged companion?
If you're not travelling with your guide or assistance dog but would still like someone to come with you to lend a helping hand, we offer a reduced companion fare to the person accompanying you. This is limited to one companion fare per person, and you'll need to travel together on all parts of your Eurostar journey.
Please ask about this when you make your own booking, as companion fares can't be booked separately.