Can I upgrade my ticket using Club Eurostar points?
Yes, you can. You can upgrade an existing booking from Eurostar Standard to Eurostar Plus, but the number of points required will vary depending on your route and the type of upgrade.
Travelling to and from London:
| One-way Value upgrade | One-way Anytime upgrade |
| 650 points | 900 points |
Travelling between France, Belgium, the Netherlands and Germany:
| One-way Value upgrade |
| 600 points |
Value upgrades require fewer points because they have limited availability, while Anytime upgrades require more points because they have no restrictions on availability.
Follow these simple steps:
1. Log in to your Club Eurostar account
2. Find the booking you want to upgrade
3. Select View/Manage booking
4. Select Upgrade booking from the Booking options menu
5. Select Pay with Club Eurostar points
In the app? Follow these simple steps:
1. Log in to your Club Eurostar account on the app
2. Find the booking you want to upgrade
3. Select Manage booking
4. Select Upgrade booking
5. Select Pay with Club Eurostar points
Please note:
- Points can only be used to upgrade direct journeys.
- After using your points to upgrade, if you exchange your journey again, you won’t get your points back. You’ll also need to pay any fare difference to either stay in Eurostar Plus or change back to Eurostar Standard.