My e-voucher’s about to expire, can I extend it? - Eurostar Help Centre

My e-voucher’s about to expire, can I extend it?

Unfortunately not. As long as you book before it expires though, you can travel at a later date.

Eurostar compensation e-vouchers
Eurostar compensation e-vouchers are valid for one year from the day your train was delayed or cancelled. You can book a ticket up to 180 days in advance on most of our routes though, effectively giving you 18 months in which to travel again. See below to find out when you can book.

Eurostar™ Plus Points e-vouchers
Eurostar™ Plus Points e-vouchers are valid for one year from the day they’re issued, but you can travel beyond this date. Just make sure you book before the expiry date so you don’t miss out on your discount.

When you can book
Most Eurostar tickets can be booked up to 180 days before your return travel date, however there are a few exceptions:

  • Tickets on the direct* Eurostar train to Lyon, Avignon and Marseille go on sale 280 days in advance.
  • Direct trains to the French Alps go on sale each July.
  • Direct trains to Disneyland® Paris may be booked further in advance by calling 03448 224 777.
  • Journeys with a connection to the French train network (e.g. TGV) can be booked up to 90 days in advance.
  • Trips from your home station in the UK can be booked 84 days before your return date, though this varies by train company.
*On the way to the UK, simply board your train in Lyon Part Dieu, Marseille Saint-Charles or Avignon TGV. You won’t need to check in or arrive 30 minutes before departure because we’ll be doing check-in, security and immigration checks later in the journey at our hub station in Lille. This is because the stations in Marseille, Avignon don’t have the facilities to do all the necessary checks. When you arrive in Lille, our on board and station teams will guide you every step of the way

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