My e-voucher’s about to expire, can I extend it?
Unfortunately not. As long as you book before it expires though, you can travel at a later date.
Eurostar compensation e-vouchers
Eurostar compensation e-vouchers are valid for one year from the day your train was delayed or cancelled. You can book a ticket up to 180 days in advance on most of our routes though, effectively giving you 18 months in which to travel again. See below to find out when you can book.
Eurostar™ Plus Points e-vouchers
Eurostar™ Plus Points e-vouchers are valid for one year from the day they’re issued, but you can travel beyond this date. Just make sure you book before the expiry date so you don’t miss out on your discount.
When you can book
Most Eurostar tickets can be booked up to 180 days before your return travel date, however there are a few exceptions:
*On the way to the UK, simply board your train in Lyon Part Dieu, Marseille Saint-Charles or Avignon TGV. You won’t need to check in or arrive 30 minutes before departure because we’ll be doing check-in, security and immigration checks later in the journey at our hub station in Lille. This is because the stations in Marseille, Avignon don’t have the facilities to do all the necessary checks. When you arrive in Lille, our on board and station teams will guide you every step of the way