Eurostar For Business - Eurostar Help Centre

Eurostar For Business

How do I check if my company has Eurostar corporate rates before I sign up to Eurostar For Business?

Contact our Trade Team...

How do I keep track of how many employees have signed up to the Eurostar For Business of the company?

Under Company Account on the Eurostar For Business account page, there will be an Employee section detailing how many invites have been sent out and which ones are pending....

Most of my travel is personal and I don't want my company to see the transactions on the Eurostar For Business Account

That's fine, on registration select 'Create a new Eurostar for Business account to join your company's programme...

I do not have the time to send individual requests to invite my employees to join the Eurostar For Business Account, can I send more than one?

A batch request is possible by entering the individuals name and email address on the company account page before submitting invite....

Is it possible to have more than 1 administrator in the company to monitor the Eurostar For Business Account?

It’s currently only possible to have one administrator...

I already have a Eurostar.com account, how do I convert it to a Eurostar For Business account?

You will be given the option to convert your existing Eurostar.com account or create a separate Eurostar For Business account....

If I convert to Eurostar For Business account will some of my points to go the company?

No, your points are personal to you and you will continue to earn as you travel....

How do I keep track of travel arrangements if I sign up for Eurostar For Business, as my travel agent did this for me?

Once you have registered your company, you will become the administrator for your company's account and have access to travel arrangements....

I have received an email to register to the Eurostar For Business Account of my company but I do not have a Eurostar.com account

You can still register with your company's Eurostar For Business account and a personal account will be created for you....

I don't have a Eurostar.com account, can my company still sign up for Eurostar For Business?

Yes, once you have registered you will have a Eurostar.com account and become the administrator for your company....

If I keep my current Eurostar.com account separate for the Eurostar For Business Account will I need two email addresses?

Yes, at registration stage If you select 'Create a new Eurostar For Business account to join your company's programme'...

Will I be able to access the Eurostar For Business account on the Eurostar app?

Yes...

Can I join Eurostar For Business regardless of which country I am based in?

Only available in the UK, Belgium, France and the Netherlands...

What happens to my Club Eurostar account once I have registered to a Eurostar For Business account?

If you sign up for a business account, you can still earn personal Club Eurostar points...

What are the criteria for registering my company for Eurostar For Business?

To join you must be a registered company...

What if I want to join Eurostar For Business but previously signed up with my work email address for leisure travel?

You should transfer your existing account to a business account...

Will I have two Loyalty accounts if I sign up to my company's Eurostar For Business account?

No, your loyalty account will remain the same....

What specific information will I be able to see on my Eurostar For Business Account?

Transaction history report on recent activity....

I already have a Eurostar.com account and want to keep the Eurostar For Business account separate. Is this possible?

Yes, you can create a separate Eurostar For Business account....

Will I be able to view all employees booking activity and spend on my Eurostar For Business Account?

Overview of all employees booking available with your business account...

As the administrator of the Eurostar For Business Account, do I have to book all travel arrangements for my colleagues or employees?

No, once the employee has registered, they will be able to book their own arrangements...

Will I have an overview of all travel spend on Eurostar For Business?

Yes...

How do I invite employees to join the Eurostar For Business Account so they can book their own travel?

Once you have registered your company, there will be an 'Invite Employees' button on your home screen....

How do I invite employees to join the Eurostar For Business Account of the company so they can book their own travel?

Once you have registered your company, there will be an 'Invite Employees' button on your home screen....

Can I book other arrangements, as per Eurostar.com directly on my Eurostar For Business account?

Yes, you can book the same options available on our website...


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