In the event that the meal in Eurostar Plus or Eurostar Premier can’t be provided, compensation may apply.
 
Eurostar will offer:

• e-voucher worth 15% of the affected leg for Eurostar Plus & Eurostar Premier when no meal is provided

• e-voucher worth 10% of affected leg for Eurostar Plus & Eurostar Premier when a full service is not provided
   

You can Contact Us to claim your compensation.

Please note: catering that forms part of the bar buffet service is not subject to our compensation policy in the event of unavailability.