I’m making a wheelchair booking - what do I need to know? - Eurostar Help Centre

I’m making a wheelchair booking - what do I need to know?

Take a look at our special travel needs page >

Make a wheelchair booking >

When you travel in a wheelchair with Eurostar, we’ll reserve one of our dedicated wheelchair passenger spaces for you, which are in our Standard Premier and Business Premier carriages. You’ll also be able to take a companion with you at a discounted rate.

We’ll set up a ramp for you, help you board the train and get you settled comfortably. It’s a good idea to arrive at the station at least 75 minutes before departure to give you plenty of time and let a member of our team know you’d like a helping hand.

To make your booking on the homepage, click the wheelchair tab under the « search » button.

If you are a person with a disability and need a little help getting through check-in but you’re not confined to a wheelchair, please email us or call us on +44 (0) 330 818 0718 at least 48 hours before your trip. 

We’ll be happy to arrange assistance for you to get to the platform, on the train and off again at your destination.

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