I’m making a wheelchair booking - what do I need to know? - Eurostar Help Centre

I’m making a wheelchair booking - what do I need to know?

Take a look at our special travel needs page >

Make a wheelchair booking >

When you travel in a wheelchair with Eurostar, we’ll reserve one of our dedicated wheelchair passenger spaces for you, which are in our Standard Premier and Business Premier carriages. You’ll also be able to take a companion with you at a discounted rate.

We’ll set up a ramp for you and one of our team will help you board the train and get you settled comfortably. It’s a good idea to arrive at the station at least 45 minutes before departure to give you plenty of time, and let a member of our team know you’d like a helping hand.

If you have restricted mobility and need a little help walking but you’re not confined to a wheelchair, we’ll be happy to arrange assistance for you to get to the platform, on the train and off again at your destination. You don’t have to arrange this in advance. Just ask at Eurostar ticket desk when you arrive at the station – we’ll take care of everything for you.

To make your booking on the homepage click 'Trains' then 'Other booking options' you'll then see an option for Wheelchair bookings.

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