Eurostar for business - Eurostar Help Centre
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Eurostar for business

How do I check if my company has Eurostar corporate rates before I sign up to Eurostar For Business?

Contact our Trade Team...

Most of my travel is personal and I don't want my company to see the transactions on the Eurostar For Business Account

That’s fine, on the Company registration page select `Create a separate account’...

If I keep my current Eurostar.com account separate for the Eurostar For Business Account will I need two email addresses?

Yes, at registration stage....

What happens to my Club Eurostar account once I have registered to a Eurostar For Business account?

...

Will I have two Loyalty accounts if I sign up to my company's Eurostar For Business account?

Yes...

I already have a Eurostar.com account, how do I convert it to a Eurostar For Business account?

You will be given the option to convert your existing Eurostar.com account or create a separate Eurostar For Business account....

Can I join Eurostar For Business regardless of which country I am based in?

Yes...

What specific information will I be able to see on my Eurostar For Business Account?

...

Can I book other arrangements, as per Eurostar.com directly on my Eurostar For Business account?

Yes, you can book the same options available on our website...

If I convert to Eurostar For Business account will some of my Club Eurostar points to go the company?

No, your Club Eurostar account is personal to you and only you will continue to earn points as you travel....

How do I keep track of travel arrangements if I sign up for Eurostar For Business, as my travel agent did this for me?

Once you have registered your business, you will become the administrator for your company's account and have access to all travel arrangements....

Will I be able to access the Eurostar For Business account on the Eurostar app?

Yes...

Some of my orders aren’t appearing in my Eurostar for Business account, how can I view them?

You must ensure that you maintain YOUR email address...

Can I invite other team members to my Eurostar for Business portal?

Yes! You can invite other colleagues or team members to your Eurostar for Business account...

How do I keep track of how many team members have signed up to my company’s Eurostar for Business?

When you login your admin profile you will have a list of ‘Joined’ and ‘Invited’ team members....

Will I be able to view all team member's booking activity and spend on my Eurostar for Business Account?

Yes...

What happens if I need to remove a team member from my business?

Once a team member is removed from a business, they will no longer be associated to your business account....

What happens if my Eurostar for Business Administrator account is revoked?

Once your Eurostar for Business administrator account is revoked you will lose any admin privileges....


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