Can I cancel my Train + Hotel booking? - Eurostar Help Centre

Can I cancel my Train + Hotel booking?

We understand that many passengers are changing their travel plans based on government advice, travel restrictions, or to protect their loved ones. Please see the latest advice and our latest travel policies on our coronavirus information page.


Train + Hotel bookings are non-refundable, non-exchangeable or cancellable. If you have any questions regarding your booking, please refer to your confirmation email or call our customer services team.

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