Stations - Eurostar Help Centre

Stations

What security checks are there at the station?

Our security checks are very similar to those you’d find at an airport, just without the limits on liquids. Find out more here....

Is there wi-fi at the station or on the train?

Most of our stations offer wi-fi in public areas......

When should I check in for my train?

See our check-in times...

Is there car parking at Eurostar stations?

There’s plenty of parking at all of our stations and you may be able to book in advance. Take a look at what’s available....

Is there anywhere to leave bags at Eurostar’s stations?

Yes, of course. You’ll find luggage lockers at St Pancras International, Paris Gare du Nord, Brussels-Midi/Zuid and Lille Europe....

I've lost something, who do I contact?

All non-perishable items are kept at the lost property office at the station where the item was found...

When are the Eurostar ticket offices at the stations open?

Take a look at our opening times...

I’ve booked from one station, can I board at another?

Tickets from St Pancras International can also be used to board at Ashford or Ebbsfleet International....

What stations do Eurostar trains use?

Eurostar trains use the following stations.....

Can I get assistance for a connecting train journey?

If you're making a connection in the UK just call either National Rail Enquiries (+44 (0)8457 48 49 50) or the individual train operator 24 hours before your journey. The system can book one-off journ...

Is there a Pick-up and drop off point for cars at St Pancras?

Yes, you can pick up or drop off passengers...

What shops are there at St Pancras International?

Plan your St Pancras International shopping...

I need some extra assistance getting on the train, can I get some help at the station?

Of course. Find out more about how we can help...

Are there any wheelchair friendly taxis in Paris?

G7 taxis (+33 1 4739 0091) are a reliable taxi firm dedicated to providing accessible taxi services round the clock. Please state your exact needs when you call and leave a telephone number....

Can I stay in the Eurostar terminal overnight ready for my early morning train?

It is not possible to stay overnight in the Eurostar terminal. The station is closedjust after the last Eurostar arrives and does not open again until the next morningshortly before the first Euros...

What’s the best way to get to St Pancras International by car?

See a map...

Will our passports be checked at Marne-la-Vallée station (Disneyland® Paris)?

No, the UK Border Agency will check them when you arrive back in the UK, so please allow a little extra time if you’re continuing your journey in the UK....

Are there any wheelchair friendly taxis in London?

Most black cabs in London are equipped with ramps and are accessible for wheelchair users....

Where is the new Business Premier lounge in Paris Gare du Nord?

The new lounge is upstairs, just after check-in....

What’s happened to the Business Premier lounge in Paris?

In February 2017, we’ve moved our Business Premier lounge to a new location, giving it a complete transformation....

Why did the Business Premier lounge move in Paris Gare du Nord?

Our new Business Premier lounge is part of our wider expansion of the Eurostar area at Gare du Nord....

As a user of the Business Premier lounge in Paris, how am I affected?

The new lounge is quicker and easier to get to....

What's the new lounge like?

We’ve designed our brand new lounge around you, to make sure it’s the perfect place to relax and unwind or catch up on work before you board....


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