Stations - Eurostar Help Centre
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What security checks are there at the station?

Our security checks are very similar to those you’d find at an airport, just without the limits on liquids. Find out more here....

How early should I arrive at the station?

When you should arrive varies depending on your route and destination....

Is there anywhere to leave bags at Eurostar’s stations?

Yes, of course. You’ll find luggage lockers at St Pancras International, Paris Gare du Nord, Brussels-Midi/Zuid and Lille Europe....

What stations do Eurostar trains use?

Eurostar trains use the following stations.....

Is there wi-fi on board?

Trains across all routes have wi-fi on board and most of our stations offer wi-fi in public areas and in our lounges too....

Is there car parking at Eurostar stations?

There’s plenty of parking at all of our stations and you may be able to book in advance. Take a look at what’s available....

Is there a Pick-up and drop off point for cars at St Pancras?

Yes, you can pick up or drop off passengers...

I've lost something, who do I contact?

All non-perishable items are kept at the lost property office at the station where the item was found...

I’ve booked from one station, can I board at another?

Unfortunately not. You may only board the train at the station shown on your ticket....

What shops are there at St Pancras International?

Plan your St Pancras International shopping...

Can I get assistance for a connecting UK train journey?

If you're making a connection in the UK just call either National Rail Enquiries (+44 (0)8457 48 49 50) or the individual train operator 24 hours before your journey. The system can book one-off journ...

Can I access the Eurostar Premier lounges?

Access to our lounges depends on your route, ticket type, and Club Eurostar membership level....

I need some extra assistance getting on the train, can I get some help at the station?

Of course. Find out more about how we can help...

I’ve bought a ticket to/from Antwerp Central, Brussels Midi/Zuid or Liège Guillemins - can I use it to travel to another station in the city?

The benefit of using your Eurostar ticket to transfer to and from these stations within the city zones ended on 14th December 2024....

Do I need to go through security and passport control to travel from the Netherlands to the UK?

Yes, you do. Where the checks take place depends on the journey you’ve booked....

Are there any wheelchair friendly taxis in Paris?

G7 taxis (+33 1 4739 0091) are a reliable taxi firm dedicated to providing accessible taxi services round the clock. Please state your exact needs when you call and leave a telephone number....

Do I need to go through security and passport control to travel between Brussels and the Netherlands?

No. But keep your ticket handy as you’ll need to scan it at the ticket gates to enter and exit all stations in the Netherlands....

Can I stay in the Eurostar terminal overnight ready for my early morning train?

It is not possible to stay overnight in the Eurostar terminal. The station is closedjust after the last Eurostar arrives and does not open again until the next morningshortly before the first Euros...

What’s the best way to get to St Pancras International by car?

See a map...

Are there any wheelchair friendly taxis in London?

Most black cabs in London are equipped with ramps and are accessible for wheelchair users....

Trains between the Netherlands and London from 10 February 2025

Travel options between Rotterdam/Amsterdam and London from 10 February 2025...

I have a pacemaker or another type of implanted medical device. Can I walk through the metal detector?

If you have a pacemaker or any other implanted medical device, please inform the security team before walking through the metal detector....

Entering and leaving Amsterdam station

Read our guide for a smoother experience....

Changes to UK entry rules from 08 January 2025 for travellers who don’t need a visa

Check what’s changing and how it will impact your journey to the UK....

Entering and leaving Rotterdam station

Read our guide for a smoother experience....

UK online immigration status (eVisa)

If you currently use a physical UK immigration document, you’ll need to replace it with an online immigration status....


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