Stations - Eurostar Help Centre

Stations

What security checks are there at the station?

Our security checks are very similar to those you’d find at an airport, just without the limits on liquids. Find out more here....

When should I arrive for my train?

For most journeys – but not all – you need to arrive 45-60 minutes before you train departs....

Is there wi-fi at the station or on the train?

Most of our stations offer wi-fi in public areas......

Is there car parking at Eurostar stations?

There’s plenty of parking at all of our stations and you may be able to book in advance. Take a look at what’s available....

Is there anywhere to leave bags at Eurostar’s stations?

Yes, of course. You’ll find luggage lockers at St Pancras International, Paris Gare du Nord, Brussels-Midi/Zuid and Lille Europe....

What stations do Eurostar trains use?

Eurostar trains use the following stations.....

When are the Eurostar ticket offices at the stations open?

Take a look at our opening times...

I've lost something, who do I contact?

All non-perishable items are kept at the lost property office at the station where the item was found...

I’ve booked from one station, can I board at another?

Tickets from St Pancras International can also be used to board at Ashford or Ebbsfleet International....

Can I get assistance for a connecting train journey?

If you're making a connection in the UK just call either National Rail Enquiries (+44 (0)8457 48 49 50) or the individual train operator 24 hours before your journey. The system can book one-off journ...

Is there a Pick-up and drop off point for cars at St Pancras?

Yes, you can pick up or drop off passengers...

What shops are there at St Pancras International?

Plan your St Pancras International shopping...

I need some extra assistance getting on the train, can I get some help at the station?

Of course. Find out more about how we can help...

Where is the lost property office at St Pancras International?

You’ll find the lost property office at EuroDespatch at St Pancras International....

Are there any wheelchair friendly taxis in Paris?

G7 taxis (+33 1 4739 0091) are a reliable taxi firm dedicated to providing accessible taxi services round the clock. Please state your exact needs when you call and leave a telephone number....

Can I stay in the Eurostar terminal overnight ready for my early morning train?

It is not possible to stay overnight in the Eurostar terminal. The station is closedjust after the last Eurostar arrives and does not open again until the next morningshortly before the first Euros...

What’s the best way to get to St Pancras International by car?

See a map...

Who can use the Business Premier lounges?

You can use the Business Premier lounges if you’re travelling in Business Premier or if you have a valid Carte Blanche membership card....

Will our passports be checked at Marne-la-Vallée station (Disneyland® Paris)?

No, the UK Border Agency will check them when you arrive back in the UK, so please allow a little extra time if you’re continuing your journey in the UK....

Are there any wheelchair friendly taxis in London?

Most black cabs in London are equipped with ramps and are accessible for wheelchair users....

When should I arrive at the station if I’m travelling from London to Rotterdam or Amsterdam?

If you’re travelling in Standard or Standard Premier, please arrive 45-60 minutes before your train departs....

Are there passport and security checks for travel on the Eurostar between Brussels-Midi/Zuid and Rotterdam/Amsterdam Centraal?

No. But keep your ticket handy as you’ll need to scan it at the ticket gates to enter and exit all stations in the Netherlands....

Do I need my ID or passport to travel between Brussels and the Netherlands?

No....

When should I arrive at the station if I’m travelling between Brussels-Midi/Zuid and Rotterdam/Amsterdam Centraal?

...

Is there any Lounge access for Carte Blanche or Business Premier ticket holders in Amsterdam and Rotterdam?

Carte Blanche and Business Premier tickets holders can have access to the NS International Lounge at Amsterdam and Rotterdam Centraal....

I’ve bought a ticket to Brussels-Midi/Zuid – can I use it to travel to another station in the city?

Yes...

Can I use a biometric passport to board the direct train from London to Rotterdam and Amsterdam Centraal?

Yes...


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