I’m making a wheelchair booking - what do I need to know? - Eurostar Help Centre

I’m making a wheelchair booking - what do I need to know?

Take a look at our special travel needs page >

Make a wheelchair booking >

When you travel in a wheelchair with Eurostar, we’ll reserve one of our dedicated wheelchair passenger spaces for you, which are in our Standard Premier and Business Premier carriages. You’ll also be able to take a companion with you at a discounted rate.

We’ll set up a ramp for you, help you board the train and get you settled comfortably. It’s a good idea to arrive at the station at least 75 minutes before departure to give you plenty of time and let a member of our team know you’d like a helping hand.

To make your booking on the homepage, click the wheelchair tab under the « search » button.

If you are a person with a disability and need a little help getting through check-in but you’re not confined to a wheelchair, please call us on: 

UK: +44 3432 186 186 

or email contactus@eurostar.com at least 48 hours before your trip.

We’ll be happy to arrange assistance for you to get to the platform, on the train and off again at your destination.

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