Making a booking - Eurostar Help Centre
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Making a booking

How far in advance can I book Eurostar tickets?

Tickets on our trains travelling to or from London or between France, Belgium, the Netherlands and Germany can be booked between 6 and 8 months in advance. Find out more....

Can my child travel alone? If so, what travel documents are required?

Under 12 years old: must travel with a responsible person aged 16 or older....

How does an Any Belgian Station ticket work?

An Any Belgian Station ticket is a simple way to travel all the way from the UK to some of Belgium’s most beautiful cities. Here’s everything you need to know....

Can I use my Interrail or Eurail pass with Eurostar?

Yes. Take a look at which passes we accept....

How do I book a FIP or PRIV ticket?

Find out where to book your tickets....

Can I buy Eurostar gift vouchers?

Yes...

Why am I being told there are no trains available?

There are a few reasons you might be told that no trains are available....

How can I pay for my Eurostar ticket?

To book tickets on eurostar.com, over the phone or at the station, you’ll need to use a debit or credit card....

Do I need a ticket for my child who is under four years old?

Children less than four years old do not require a ticket to travel on the Eurostar however they will not be allocated a seat and would need to sit on the lap of an adult....

Where can I find the lowest fares?

You’ll find our Lowest Fare Finder here...

What are the features and ticket conditions of the three travel classes?

Our three travel classes include all the features and benefits you know and love....

Do you offer discounted fares for children?

Yes. Children under four travel free, and kids aged 4-11 can travel on a child fare....

How do I book a train to Bruges from the UK?

To get to Bruges from the UK, book an Any Belgian Station ticket. Here’s how it works....

I’m making a wheelchair booking - what do I need to know?

Take a look at our special travel needs page...

What is Advance Passenger Information (API)?

You must provide your Advance Passenger Information (API) before you travel to/from the UK....

What types of ticket are available?

See our fares and fees. Take a look at our travel classes...

Does Eurostar offer travel insurance?

Find out more....

Can I choose which currency I pay with on eurostar.com?

You can pay in pounds, euros or US dollars. Just choose your country and language from the dropdown menu at the top of the page to change the currency....

Can I book a ticket to travel to one city but return from another city?

It is not possible to book a return ticket to travel to one city but return from another city. For example if you book a return ticket to go to Paris you would not be able to return from Brussels....

There are more than 9 of us travelling, how do I book?

If there are more than 9 people travelling in your group please contact our Groups team....

Trains between London and Disneyland® Paris

Find out about your travel options with Eurostar to experience the magic of Disneyland® Paris....

Why are there now cheaper tickets available than when I made my booking?

On exceptionally rare occasions this does happen. Eurostar sell tickets to the general public and also provide large amounts in block bookings to a number of tour operators for onward sale. On occasio...

How can I book a Couchette (sleeper train)

Eurostar do not run couchette trains and we are not able to sell tickets for this service....

Where can I find my e-voucher code?

The 9 or 16 digit e-voucher code can be found in the email confirmation...

Booking to Charles de Gaulle Airport

To include this on your booking please select your destination as Roissy Charles de Gaulle....

Do I need to create a eurostar.com account before I book?

No, but it might be helpful if you think you’ll book with us again. It’s free, only takes a minute to set up and you can save all your details to speed up your next booking....

I have a visual / hearing impairment, can someone travel with me?

If you have a visual or hearing impairment and need someone to travel with you your companion can travel for a reduced fare....

How do I book the high speed train between London and Kent?

The javelin train that runs between St Pancras International and stations in Kent is run by southeastern. Find out more....

My country isn’t listed in the booking process, can I still buy tickets?

Of course, just choose United Kingdom from the dropdown menu. Read more about booking....

How do I use Eurostar gift vouchers?

Find out more...

Can I buy National Rail tickets for the UK through Eurostar?

We're not able to sell you a ticket from or to your local station in the UK at the moment....

Can you tell me about ski train bookings?

Of course, please visit our ski page....

Are there discounted rates for seniors?

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What are the features of the Frequent Pass and Premium Pass subscriptions?

Designed for those who travel regularly in Europe, these subscription passes offer a range of perks and discounts....

Where can I purchase a Frequent or Premium subscription Pass?

Right now your subscription pass can only be purchased via our call centre....

Will my current Thalys Pass still be available in the new programme?

Yes. Your Thalys pass subscription will automatically transfer into the new programme....

How can I purchase or renew a Frequent or Premium Pass?

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How early do I have to buy a ticket to benefit from Premium and Frequent Pass fares?

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What’s the difference between Subscription Passes and the Corporate Fares programme?

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Should I mention that I am a subscriber when buying a ticket?

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I can't purchase my subscription pass on eurostar.com, but can I use the website to book Frequent and Premium Pass tickets?

Yes, you can continue to buy tickets at the discounted rate and enjoy all the benefits that come with a Frequent or Premium pass....

Trains between the Netherlands and London between 15 June 2024 and beginning of 2025

Travel options between Rotterdam/Amsterdam and London between 15 June 2024 and beginning of 2025....

How can I book for a group of 10 or more people to go to the Paris Olympic and Paralympic Games?

If you’re travelling in a group of 10 or more, get in touch with our friendly team for quotes, travel tips, and help with your booking....

Is it still possible to book train tickets for the Olympic and Paralympic period?

Tickets are still available to book!...

Is it possible to book Olympic venues other than Paris?

As some competitions will take place outside of Paris, you can make the most of connecting tickets for travel throughout France....


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