It’s all about the Status points accumulated within your membership year....
Of course, as long as you quoted your membership number when you booked....
To stay in Classique, you don’t need to do anything because you don’t need to reach a certain number of points or journeys....
In order to maintain your rewards points balance you need to earn at least 1 point over the course of two years....
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For every €1, or $1 spent on train tickets, you will earn 1 point. And for every £1 spent, you’ll earn 1.2 points....
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Joining is free - you just need to create an account....
Access to our lounges depends on your route, ticket and member status. Upon entry, you can enjoy serene spaces, ideal for working or relaxing....
You can share your points with anyone who’s in Club Eurostar. Find out more....
Everyone gets a digital membership card in the Eurostar app....
Only the points you earn from Eurostar travel....
It depends who you're travelling with....
Your membership year ends on the same date every year: the date that you joined Club Eurostar....
You can exchange tickets bought with your points once before departure, subject to availability....
No, you can only earn points from tickets in your name....
‘Value’ and ‘Anytime’ refer to the availability of tickets on each train....
You’ll get 1 point for every £2 you spend on a Eurostar Trains + Hotel booking....
No, you won’t have to pay anything extra....
Yes. You can upgrade an existing paid booking from Standard to Standard Premier by spending 600 points....
Unfortunately, you are not able to redeem Club Eurostar points on your hotel booking....
Yes, you’ll earn points on the total price of the ticket....
You are unable to redeem Club Eurostar points on Train + Hotel bookings....
Yes, from 7 February 2023 travellers must be at least 16 years of age to join....
Yes. If you make any changes or upgrades online, the points will be added to your account....
No, it’s only open to individuals....
No, but you can earn points on a Trains + Hotel booking....
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When we launched the new Club Eurostar programme on 01 October 2023, your membership year was reset...
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Log in to your account at eurostar.com and go to claim my points....
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The higher the Club Eurostar tier you’re in, the more flexibility you get....
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Everyone gets a membership card as soon as they join....
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