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It’s all about the Status points accumulated within your membership year....
Of course, as long as you quoted your membership number when you booked....
To stay in Classique, you don’t need to do anything because you don’t need to reach a certain number of points or journeys....
For every €1, or $1 spent on train tickets, you will earn 1 point. And for every £1 spent, you’ll earn 1.2 points....
Access to our lounges depends on your route, ticket type, and Club Eurostar membership level....
In order to maintain your rewards points balance you need to earn at least 1 point over the course of two years....
Each train will have a limited number of Value tickets in Eurostar Standard and Eurostar Plus and the rest will be available as Anytime tickets, until the train is full....
Joining is free - you just need to create an account....
You can purchase a Value or Anytime ticket, in exchange for Reward points....
You can share your points with anyone who’s in Club Eurostar. Find out more....
Everyone gets a digital membership card in the Eurostar app....
Only the points you earn from Eurostar travel....
You can exchange tickets bought with your points once before departure, subject to availability....
Your membership year ends on the same date every year: the date that you joined Club Eurostar....
If you buy a combined Eurostar and TGV INOUI or TGV Lyria ticket, you’ll earn reward and status points based on the total ticket price. ...
No, you can only earn points from tickets in your name....
‘Value’ and ‘Anytime’ refer to the availability of tickets on each train....
As a Club Eurostar member, you’ll earn Reward points for tickets purchased across Eurostar services....
Yes you can. You can upgrade an existing paid booking from Eurostar Standard to Eurostar Plus by spending 600 Club Eurostar points each way, per person....
For every £2 you spend on Train + Hotel packages, you'll earn 1.2 points on your own travel....
No, you won’t have to pay anything extra....
Unfortunately, you are not able to redeem Club Eurostar points on your hotel booking....
Yes, you’ll earn points on the total price of the ticket....
As a Club Eurostar member, you’ll earn Status points for tickets purchased across Eurostar services once you’ve travelled....
Yes, from 7 February 2023 travellers must be at least 16 years of age to join....
You are unable to redeem Club Eurostar points on Train + Hotel bookings....
Yes. If you make any changes or upgrades online, the points will be added to your account....
Log in to your account at eurostar.com and go to **claim my points**...
No, it’s only open to individuals....
No, but you can earn points on a Trains + Hotel booking....
If you’re an Étoile member, you’ll be allocated two companion vouchers each membership year......
Log in to your account at eurostar.com and go to claim my points....
The higher the Club Eurostar tier you’re in, the more flexibility you get....
You can claim missing points or contact the call centre if you think your points have not been transferred correctly....
At Eurostar, we like to share...
Yes, we like to share....
When we launched the new Club Eurostar programme on 01 October 2023, your membership year was reset...
Yes. If you have a subscription pass (either a Premium or Frequent Pass), you automatically join Club Eurostar. ...
You will not earn Club Eurostar Status or Reward points for tickets purchased solely with points...
In re-aligning the two programmes into one we have had to review the number of points it costs to redeem a free ticket to make it fair for all our members...
You’ll need at least 1,000 points to book a one-way Value ticket outright, using solely points....
Yes. Your Thalys pass subscription will automatically transfer into the new programme....
Everyone gets a membership card as soon as they join....
Yes...
Reward and status points are earned based on travel date so you will earn points based on the new earning rates below...
You can! For every €2 or $2 spent, you’ll earn 1 Status point. And for every £2 spent, you’ll earn 1.2 Status points....
There’s no bonus Status points available for any Club Eurostar tier...
They let one person upgrade their one-way booking or a leg of a return journey from Eurostar Standard to Eurostar Plus....
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