Managing your booking, selecting seats and options for getting your tickets
Station locations, how to get there, finding your way around and check in procedures.
Everything you need to know about what you can and can’t take on board with you
General questions about travelling with Eurostar
How to book, special requirements and payment options
How to earn and spend your Frequent Traveller and Plus Points rewards
All issue relating to onboard the Eurostar
Information on onward travel and catching connecting services to our non-direct destinations
Need a bit of extra help with your luggage, wheelchair, etc..? We’re here!
Curious about our new trains? You’re in the right place!
Terms and conditions for claiming compensation if your train has been delayed.
What is Eurostar's compensation policy in case of delays?
Is there anything I can't take on Eurostar?
What security checks are there at the station?
Is there wi-fi at the station or on the train?
When should I check in for my train?